Get in touch
For puzzle feedback, accessibility or website questions, email hello@bonuspuzzles.com. This is the published contact address; a response time is not promised. This page does not send a message automatically.
Help us identify the puzzle
Tell us which of the six games you played, its mode and date. Include a completed challenge link when available, or a board/pack ID if it is visible. For a library or weekly selection, include the link you opened and its title.
- One Clue Word: include the clue, entered word and answer you believe should fit.
- Triple Connections: include the proposed category and three words. For an alternate full solution, explain all three groups using all nine words once.
- Color Trails: include the theme, intended word and the selected route or cell positions if possible. Mention whether the issue is spelling, adjacency, overlap or remaining-board coverage.
- Mini Mystery, Easy Crossword or Crossword Stories: include the clue number, Across/Down direction, proposed answer and any conflicting crossing letter.
- A browser or accessibility problem: describe what you tapped or typed, the actual result, browser/device and relevant width or keyboard behavior. Avoid sending passwords, payment details or other private information.
Useful places to check first
The six-game rules explain duplicate letters, One away, valid paths, crosswords and assistance. The original library helps locate a puzzle to replay; the Daily page returns to your regular game. If a save disappeared, remember that clearing site data or changing browsers separates local progress.
Independent game support
We can receive questions about this site’s original games. We cannot manage NYT accounts, subscriptions or official puzzles. Read the official-versus-independent comparison, privacy notice and independence statement for those boundaries.